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Big Dummy's Guide To The Internet
(C)1993, 1994 by the Electronic Frontier Foundation [EFF]


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Big Dummy's Guide To The Internet
(C)1993, 1994  by the Electronic Frontier Foundation [EFF]

March, 1994  [Etext #118]


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Big Dummy's Guide To The Internet
(C)1993, 1994  by the Electronic Frontier Foundation [EFF]



*****************************************************************************
Copyright 1993, 1994 Electronic Frontier Foundation, all rights reserved.    
Redistribution, excerpting, republication, copying, archiving, and reposting 
are permitted, provided that the work is not sold for profit, that EFF       
contact information, copyright notice, and distribution information          
remains intact, and that the work is not qualitatively modified (translation,
reformatting, and excerpting expressly permitted however - feel free to      
produce versions of the Guide for use with typesetting, hypertext,           
display, etc. applications, but please do not change the text other than to  
translate it to another language.  Excerpts should be credited and follow    
standard fair use doctrine.)  Electronic Frontier Foundation, 1001 G St. NW, 
Suite 950 E, Washington DC 20001 USA, +1 202 347 5400 (voice) 393 5509 (fax.)
Basic info: info@eff.org; General and Guide related queries: ask@eff.org.    
*****************************************************************************



                    Big Dummy's Guide to the Internet, v.2.2
               copyright Electronic Frontier Foundation 1993, 1994
                                TABLE OF CONTENTS


Foreword by Mitchell Kapor, co-founder, Electronic Frontier Foundation.

Preface by Adam Gaffin, senior writer, Network World.

Chapter 1:  Setting up and jacking in
     1.1  Ready, set...
     1.2  Go!
     1.3  Public-access Internet providers
     1.4  If your town doesn't have direct access
     1.5  Net origins
     1.6  How it works
     1.7  When things go wrong
     1.8  FYI

Chapter 2: E-mail
     2.1. The basics
     2.2  Elm -- a better way
     2.3  Pine -- even better than Elm
     2.4  Smileys
     2.5  Sending e-mail to other networks
     2.6  Seven Unix commands you can't live without

Chapter 3:  Usenet I
     3.1  The global watering hole 
     3.2  Navigating Usenet with nn
     3.3  nn commands
     3.4  Using rn
     3.5  rn commands
     3.6  Essential newsgroups
     3.7  Speaking up
     3.8  Cross-posting

Chapter 4:  Usenet II
     4.1  Flame, blather and spew
     4.2  Killfiles, the cure for what ails you
     4.3  Some Usenet hints
     4.4  The Brain-Tumor Boy, the modem tax and the chain letter
     4.5  Big Sig
     4.6  The First Amendment as local ordinance
     4.7  Usenet history
     4.8  When things go wrong
     4.9  FYI

Chapter 5:  Mailing lists and Bitnet
     5.1  Internet mailing lists
     5.2  Bitnet

Chapter 6:  Telnet 
     6.1  Mining the Net
     6.2  Library catalogs
     6.3  Some interesting telnet sites
     6.4  Telnet bulletin-board systems
     6.5  Putting the finger on someone
     6.6  Finding someone on the Net
     6.7  When things go wrong
     6.8  FYI

Chapter 7:  FTP 
     7.1  Tons of files
     7.2  Your friend archie
     7.3  Getting the files
     7.4  Odd letters -- decoding file endings
     7.5  The keyboard cabal
     7.6  Some interesting ftp sites
     7.7  ncftp -- now you tell me!
     7.8  Project Gutenberg -- electronic books
     7.9  When things go wrong
     7.10 FYI

Chapter 8:  Gophers, WAISs and the World-Wide Web
     8.1  Gophers
     8.2  Burrowing deeper
     8.3  Gopher commands
     8.4  Some interesting gophers
     8.5  Wide-Area Information Servers
     8.6  The World-Wide Web
     8.7  Clients, or how to snare more on the Web
     8.8  When things go wrong
     8.9  FYI

Chapter 9:  Advanced E-mail
     9.1  The file's in the mail
     9.2  Receiving files
     9.3  Sending files to non-Internet sites
     9.4  Getting ftp files via e-mail
     9.5  The all knowing Oracle

Chapter 10:  News of the world
     10.1 Clarinet: UPI, Dave Barry and Dilbert
     10.2 Reuters
     10.3 USA Today
     10.4 National Public Radio
     10.5 The World Today: From Belarus to Brazil
     10.6 E-mailing news organizations
     10.7 FYI

Chapter 11:  IRC, MUDs and other things that are more fun than they sound
     11.1 Talk
     11.2 Internet Relay Chat
     11.3 IRC commands
     11.4 IRC in times of crisis
     11.5 MUDs
     11.6 Go, go, go (and chess, too)!
     11.7 The other side of the coin
     11.8 FYI

Chapter 12:  Education and the Net
     12.1 The Net in the Classroom
     12.2 Some specific resources for students and teachers
     12.3 Usenet and Bitnet in the classroom

Chapter 13: Business on the Net
     13.1 Setting up shop
     13.2 FYI

Chapter 14:  Conclusion -- The end?

Appendix A:  Lingo

Appendix B: Electronic Frontier Foundation Information


Foreword 
By Mitchell Kapor, 
Co-founder, Electronic Frontier Foundation.

Welcome to the World of the Internet

        The Electronic Frontier Foundation (EFF) is proud to have sponsored
the production of the Big Dummy's Guide to the Internet.  EFF is a
nonprofit organization based in Washington, D.C., dedicated to ensuring
that everyone has access to the newly emerging communications technologies
vital to active participation in the events of our world.  As more and more
information is available online, new doors open up for those who have
access to that information.  Unfortunately, unless access is broadly
encouraged, individuals can be disenfranchised and doors can close, as
well. The Big Dummy's Guide to the Internet was written to help open some
doors to the vast amounts of information available on the world's largest
network, the Internet.
        The spark for the Big Dummy's Guide to the Internet was ignited in
a few informal conversations that included myself and Steve Cisler of Apple
Computer, Inc., in June of 1991.  With the support of Apple Computer, EFF
engaged Adam Gaffin to write the book and actually took on the project in
September of 1991.
        The idea was to write a guide to the Internet for people who had
little or no experience with network communications.  We intended to post
this guide to the Net in ASCII and HyperCard formats and to give it away on
disk, as well as have a print edition available.  We have more than
realized our goal.  Individuals from as geographically far away as Germany,
Italy, Canada, South Africa, Japan, Scotland, Norway, and Antarctica have
all sent electronic mail to say that they downloaded the Big Dummy's Guide
to the Internet.  The guide is now available in a wide array of formats,
including ACSCII text, HyperCard, World Wide Web, PostScript and
AmigaGuide.  And the guide will be published in a printed format by MIT
Press in June of 1994.
        EFF would like to thank author Adam Gaffin for doing a terrific job
of explaining the Net in such a nonthreatening way.  We'd also like to
thank the folks at Apple, especially Steve Cisler of the Apple Library, for
their support of our efforts to bring this guide to you.
        We invite you to join with EFF in our fight to ensure that equal
access to the networks and free speech are protected in newly emerging
technologies.  We are a membership organization, and through donations like
yours, we can continue to sponsor important projects to make communications
easier.  Information about the Electronic Frontier Foundation and some of
the work that we do can be found at the end of this book.
        We hope that the Big Dummy's Guide to the Internet helps you learn
about whole new worlds, where new friends and experiences are sure to be
yours.  Enjoy!

Mitch Kapor
Chairman of the Board
Electronic Frontier Foundation
mkapor@eff.org

For comments, questions, or requests regarding EFF or the Big Dummy's Guide
to the Internet, send a note to ask@eff.org.




Preface
By Adam Gaffin,
Senior Writer, Network World, Framingham, Mass.

     Welcome to the Internet! You're about to start a journey through a 
unique land without frontiers, a place that is everywhere at once -- even 
though it exists physically only as a series of electrical impulses.  
You'll be joining a growing community of millions of people around the 
world who use this global resource on a daily basis.
     With this book, you will be able to use the Internet to:

     = Stay in touch with friends, relatives and colleagues around the 
       world, at a fraction of the cost of phone calls or even air 
       mail. 

     = Discuss everything from archaeology to zoology with people in 
       several different languages.    

     = Tap into thousands of information databases and libraries 
       worldwide.

     = Retrieve any of thousands of documents, journals, books and 
       computer programs.

     = Stay up to date with wire-service news and sports and 
       with official weather reports.

     = Play live, "real time" games with dozens of other people at once. 

     Connecting to "the Net" today, takes something of a sense of 
adventure, a willingness to learn and an ability to take a deep breath 
every once in awhile. Visiting the Net today is a lot like journeying to 
a foreign country.  There are so many things to see and do, but 
everything at first will seem so, well, foreign.  
     When you first arrive, you won't be able to read the street signs.  
You'll get lost.  If you're unlucky, you may even run into some locals 
who'd just as soon you went back to where you came from.  If this 
weren't enough, the entire country is constantly under construction; 
every day, it seems like there's something new for you to figure out. 
     Fortunately, most of the locals are actually friendly.  In fact, the 
Net actually has a rich tradition of helping out visitors and newcomers.  
Until very recently, there were few written guides for ordinary people, 
and the Net grew largely through an "oral" tradition in which the old-
timers helped the newcomers. 
     So when you connect, don't be afraid to ask for help.  You'll be 
surprised at how many people will lend a hand!
     Without such folks, in fact, this guide would not be possible. My 
thanks to all the people who have written with suggestion, additions and 
corrections since the Big Dummy's Guide first appeared on the Internet in 
1993.
    Special thanks go to my loving wife Nancy.  I would also like to 
thank the following people, who, whether they know it or not, provided 
particular help. 
    Rhonda Chapman, Jim Cocks, Tom Czarnik, Christopher Davis, David 
DeSimone, Jeanne deVoto, Phil Eschallier, Nico Garcia, Joe Granrose, 
Joerg Heitkoetter, Joe Ilacqua, Jonathan Kamens, Peter Kaminski, Thomas 
A. Kreeger, Stanton McCandlish, Leanne Phillips, Nancy Reynolds, Helen 
Trillian Rose, Barry Shein, Jennifer "Moira" Smith, Gerard van der Leun 
and Scott Yanoff. 
    If you have any suggestions or comments on how to make this guide 
better, I'd love to hear them.  You can reach me via e-mail at 
adamg@world.std.com. 

    Boston, Mass., February, 1994.





Chapter 1:  SETTING UP AND JACKING IN




1.1  READY, SET ...

     The world is just a phone call away.  With a computer and modem, 
you'll be able to connect to the Internet, the world's largest computer 
network (and if you're lucky, you won't even need the modem; many 
colleges and companies now give their students or employees direct access 
to the Internet).
     The phone line can be your existing voice line -- just remember 
that if you have any extensions, you (and everybody else in the house 
or office) won't be able to use them for voice calls while you are connected 
to the Net. 
     A modem is a sort of translator between computers and the phone 
system. It's needed because computers and the phone system process and 
transmit data, or information, in two different, and incompatible 
ways.  Computers "talk" digitally; that is, they store and process 
information as a series of discrete numbers.  The phone network relies 
on analog signals, which on an oscilloscope would look like a series 
of waves.  When your computer is ready to transmit data to another 
computer over a phone line, your modem converts the computer numbers 
into these waves (which sound like a lot of screeching) -- it 
"modulates" them.  In turn, when information waves come into your 
modem, it converts them into numbers your computer can process, by 
"demodulating" them. 
     Increasingly, computers come with modems already installed. If 
yours didn't, you'll have to decide what speed modem to get.  Modem 
speeds are judged in "bps rate" or bits per second.  One bps means 
the modem can transfer roughly one bit per second; the greater the 
bps rate, the more quickly a modem can send and receive information.  
A letter or character is made up of eight bits.  
     You can now buy a 2400-bps modem for well under $60 -- and most now 
come with the ability to handle fax messages as well.  At prices that now 
start around $150, you can buy a modem that can transfer data at 14,400 
bps (and often even faster, using special compression techniques).  If you 
think you might be using the Net to transfer large numbers of files, a 
faster modem is always worth the price. It will dramatically reduce the 
amount of time your modem or computer is tied up transferring files and, if 
you are paying for Net access by the hour, will save you quite a bit in 
online charges. 
     Like the computer to which it attaches, a modem is useless 
without software to tell it how to work.  Most modems today come with 
easy-to-install software.  Try the program out. If you find it 
difficult to use or understand, consider a trip to the local software 
store to find a better program.  You can spend several hundred dollars 
on a communications program, but unless you have very specialized 
needs, this will be a waste of money, as there are a host of excellent 
programs available for around $100 or less.  Among the basic features you 
want to look for are a choice of different "protocols" (more on them in a 
bit) for transferring files to and from the Net and the ability to write 
"script" or "command" files that let you automate such steps as logging 
into a host system. 
     When you buy a modem and the software, ask the dealer how to 
install and use them.  Try out the software if you can.  If the dealer 
can't help you, find another dealer.  You'll not only save yourself a 
lot of frustration, you'll also have practiced the prime Internet 
directive:  "Ask. People Know."
     To fully take advantage of the Net, you must spend a few minutes 
going over the manuals or documentation that comes with your software.  
There are a few things you should pay special attention to: uploading 
and downloading; screen capturing (sometimes called "screen dumping"); 
logging; how to change protocols; and terminal emulation.  It is also 
essential to know how to convert a file created with your word 
processing program into "ASCII" or "text" format, which will let you 
share your thoughts with others across the Net. 
    Uploading is the process of sending a file from your computer to a 
system on the Net. Downloading is retrieving a file from somewhere on 
the Net to your computer. In general, things in cyberspace go "up" to 
the Net and come "down" to you. 
    Chances are your software will come with a choice of several 
"protocols" to use for these transfers.  These protocols are systems 
designed to ensure that line noise or static does not cause errors that 
could ruin whatever information you are trying to transfer.  
Essentially, when using a protocol, you are transferring a file in a 
series of pieces.  After each piece is sent or received, your computer 
and the Net system compare it. If the two pieces don't match exactly, 
they transfer it again, until they agree that the information they both 
have is identical.  If, after several tries, the information just 
doesn't make it across, you'll either get an error message or your 
screen will freeze.  In that case, try it again.  If, after five tries, 
you are still stymied, something is wrong with a) the file; b) the 
telephone line; c) the system you're connected to; or d) your own 
computer.
    From time to time, you will likely see messages on the Net that 
you want to save for later viewing -- a recipe, a particularly witty 
remark, something you want to write your congressman about, whatever. 
This is where screen capturing and logging come in. 
    When you tell your communications software to capture a screen, it 
opens a file in your computer (usually in the same directory or folder 
used by the software) and "dumps" an image of whatever happens to be 
on your screen at the time. 
    Logging works a bit differently.  When you issue a logging 
command, you tell the software to open a file (again, usually in the 
same directory or folder as used by the software) and then give it a 
name. Then, until you turn off the logging command, everything that 
scrolls on your screen is copied into that file, sort of like 
recording on videotape.  This is useful for capturing long documents 
that scroll for several pages -- using screen capture, you would have 
to repeat the same command for each new screen. 
    Terminal emulation is a way for your computer to mimic, or 
emulate, the way other computers put information on the screen and 
accept commands from a keyboard.  In general, most systems on the Net 
use a system called VT100.  Fortunately, almost all communications 
programs now on the market support this system as well -- make sure 
yours does.
    You'll also have to know about protocols.  There are several 
different ways for computers to transmit characters.  Fortunately, 
there are only two protocols that you're likely to run across: 8-1-N 
(which stands for "8 bits, 1 stop bit, no parity" -- yikes!) and 7-1-E 
(7 bits, 1 stop bit, even parity).  
     In general, Unix-based systems use 7-1-E, while MS-DOS-based 
systems use 8-1-N.  What if you don't know what kind of system you're 
connecting to?  Try one of the settings.  If you get what looks like 
gobbledygook when you connect, you may need the other setting.  
If so, you can either change the setting while connected, and then hit 
enter, or hang up and try again with the other setting.  It's also 
possible your modem and the modem at the other end can't agree on the 
right bps rate.  If changing the protocols doesn't work, try using 
another bps rate (but no faster than the one listed for your modem). 
Don't worry, remember, you can't break anything!  If something looks wrong, 
it probably is wrong.  Change your settings and try again.  Nothing is 
learned without trial, error and effort. 
     There are the basics.  Now on to the Net!


1.2 GO!


     Once, only people who studied or worked at an institution 
directly tied to the Net could connect to the world.  Today, though, 
an ever-growing number of "public-access" systems provide access for
everybody.  These systems can now be found in several states, and there 
are a couple of sites that can provide access across the country. 
     There are two basic kinds of these host systems.  The more common 
one is known as a UUCP site (UUCP being a common way to transfer 
information among computers using the Unix operating system) and 
offers access to international electronic mail and conferences.  
     However, recent years have seen the growth of more powerful sites 
that let you tap into the full power of the Net.  These Internet sites 
not only give you access to electronic mail and conferences but to 
such services as databases, libraries and huge file and program 
collections around the world.  They are also fast -- as soon as you 
finish writing a message, it gets zapped out to its destination.
     Some sites are run by for-profit companies; others by non-profit 
organizations.  Some of these public-access, or host, systems, are 
free of charge.  Others charge a monthly or yearly fee for unlimited 
access.  And a few charge by the hour. Systems that charge for access 
will usually let you sign up online with a credit card.  Some also let 
you set up a billing system. 
     But cost should be only one consideration in choosing a host 
system, especially if you live in an area with more than one provider.  
Most systems let you look around before you sign up.  What is the range 
of each of their services?  How easy is each to use? What kind of support or 
help can you get from the system administrators? 
     The last two questions are particularly important because many     
systems provide no user interface at all; when you connect, you are 
dumped right into the Unix operating system.  If you're already 
familiar with Unix, or you want to learn how to use it, these systems 
offer phenomenal power -- in addition to Net access, most also let you 
tap into the power of Unix to do everything from compiling your own 
programs to playing online games. 
     But if you don't want to have to learn Unix, there are other 
public-access systems that work through menus (just like the ones in 
restaurants; you are shown a list of choices and then you make your 
selection of what you want), or which provide a "user interface" that 
is easier to figure out than the ever cryptic Unix. 
     If you don't want or need access to the full range of Internet 
services, a UUCP site makes good financial sense.  They tend to charge 
less than commercial Internet providers, although their messages may 
not go out as quickly.
     Some systems also have their own unique local services, which can 
range from extensive conferences to large file libraries. 


1.3  PUBLIC-ACCESS INTERNET PROVIDERS


     When you have your communications program dial one of these host 
systems, one of two things will happen when you connect.  You'll 
either see a lot of gibberish on your screen, or you'll be asked to 
log in.  If you see gibberish, chances are you have to change your 
software's parameters (to 7-1-E or 8-1-N as the case may be).  Hang 
up, make the change and then dial in again.
     When you've connected, chances are you'll see something like 
this:

               Welcome to THE WORLD
               Public Access UNIX for the '90s
               Login as 'new' if you do not have an account

               login: 

     That last line is a prompt asking you to do something.  Since 
this is your first call, type

                new

and hit enter.  Often, when you're asked to type something by a host 
system, you'll be told what to type in quotation marks (for example,
'new').  Don't include the quotation marks.  Repeat: Don't 
include the quotation marks.
     What you see next depends on the system, but will generally 
consist of information about its costs and services (you might want to 
turn on your communication software's logging function, to save this 
information).  You'll likely be asked if you want to establish an 
account now or just look around the system.  
     You'll also likely be asked for your "user name."  This is not 
your full name, but a one-word name you want to use while online.  It 
can be any combination of letters or numbers, all in lower case.  Many
people use their first initial and last name (for example, 
"jdoe"); their first name and the first letter of their last name 
(for example, "johnd"); or their initials ("jxd").  Others use a 
nickname.  You might want to think about this for a second, because this 
user name will become part of your electronic-mail address (see chapter 
2 for more on that).  The one exception are the various Free-Net 
systems, all of which assign you a user name consisting of an arbitrary 
sequence of letters and numbers. 
     You are now on the Net.  Look around the system.  See if there 
are any help files for you to read.  If it's a menu-based host system, 
choose different options just to see what happens.  Remember: You can't 
break anything.  The more you play, the more comfortable you'll be. 
     What follows is a list of public-access Internet sites, which are 
computer systems that offer access to the Net.  All offer international 
e-mail and Usenet (international conferences).  In addition, they offer: 

     FTP: File-transfer protocol -- access to hundreds of file 
     libraries (everything from computer software to historical 
     documents to song lyrics).  You'll be able to transfer 
     these files from the Net to your own computer.

     Telnet: Access to databases, computerized library card 
     catalogs, weather reports and other information services, 
     as well as live, online games that let you compete with 
     players from around the world. 

        Additional services that may be offered include:

     WAIS:  Wide-area Information Server; a program that 
     can search dozens of databases in one search. 

     Gopher:  A program that gives you easy access to dozens 
     of other online databases and services by making 
     selections on a menu. You'll also be able to use these
     to copy text files and some programs to your mailbox.

     IRC:  Internet Relay Chat, a CB simulator that lets 
     you have live keyboard chats with people around the 
     world. 

     However, even on systems that do not provide these services 
directly, you will be able to use a number of them through telnet (see 
Chapter 6).   In the list that follows, 
systems that let you access services through menus are noted; otherwise 
assume that when you connect, you'll be dumped right into Unix (a.k.a. 
MS-DOS with a college degree). Several of these sites are available 
nationwide through national data networks such as the CompuServe Packet 
Network and SprintNet. 
     Please note that all listed charges are subject to change.  Many 
sites require new or prospective users to log on a particular way on 
their first call; this list provides the name you'll use in such cases.

ALABAMA

     Huntsville.  Nuance.  Call voice number for modem number. $35 setup; 
$25 a month.  Voice: (205) 533-4296. 

ALASKA

     Anchorage.  University of Alaska Southeast, Tundra Services, (907) 
789-1314; has local dial-in service in several other cities. $20 a month. 
Voice: (907) 465-6453. 

ALBERTA

     Edmonton.  PUCNet Computer Connections, (403) 484-5640. Log 
on as: guest. $10 setup fee; $25 for 20 hours a month plus $6.25 an hour 
for access to ftp and telnet.  Voice: (403) 448-1901.

ARIZONA

     Tucson.  Data Basics, (602) 721-5887. $25 a month or $180 a year. 
Voice: (602) 721-1988. 

     Phoenix/Tucson.  Internet Direct, (602) 274-9600 (Phoenix); (602) 
321-9600 (Tucson).  Log on as: guest. $20 a month.  Voice: (602) 274-0100 
(Phoenix); (602) 324-0100 (Tucson). 

BRITISH COLUMBIA

     Victoria  Victoria Free-Net, (604) 595-2300.  Menus.  Access to all 
features requires completion of a written form.  Users can "link" to 
other Free-Net systems in Canada and the United States. Free. Log on as: 
guest   Voice: (604) 389-6026.

CALIFORNIA            

     Berkeley.  Holonet. Menus. For free trial, modem number is (510) 
704-1058. For information or local numbers, call the voice number.  $60 a 
year for local access, $2 an hour during offpeak hours. Voice:  (510) 
704-0160. 

     Cupertino.  Portal.  Both Unix and menus.  (408) 725-0561 (2400 
bps); (408) 973-8091 (9600/14,400 bps). $19.95 setup fee, $19.95 a month. 
Voice: (408) 973-9111. 

     Irvine. Dial N' CERF.  See under San Diego.

     Los Angeles/Orange County.  Kaiwan Public Access Internet, (714) 
539-5726; (310) 527-7358.  $15 signup; $11 a month (credit card). Voice: 
(714) 638-2139. 

     Los Angeles. Dial N' CERF.  See under San Diego.

     Oakland. Dial N' CERF.  See under San Diego.

     Pasadena. Dial N' CERF  See under San Diego.

     Palo Alto.  Institute for Global Communications., (415) 322-0284.  
Unix.  Local conferences on environmental/peace issues. Log on as: new. 
$10 a month and $3 an hour after first hour.  Voice: (415) 442-0220.

     San Diego. Dial N' CERF USA, run by the California Education and 
Research Federation. Provides local dial-up numbers in San Diego, Los 
Angeles, Oakland, Pasadena  and Irvine.  For more information, call voice 
(800) 876-CERF or (619) 534-5087.  $50 setup fee; $20 a month plus $5 an 
hour ($3 on weekends). Voice: (800) 876-2373.

     San Diego.  CTS Network Services, (619) 637-3660. Log on as: 
help. $15 set-up fee, monthly fee of $10 to $23 depending on services 
used. Voice: (619) 637-3637.

     San Diego.  Cyberspace Station, (619) 634-1376.  Unix.  Log on as: 
guest. Charges: $10 sign-up fee; $15 a month or $60 for six months.

     San Francisco.  Pathways, call voice number for number. Menus. $25 
setup fee; $8 a month and $3 an hour. Voice: (415) 346-4188.

     San Jose. Netcom, (510) 865-9004 or 426-6610; (408) 241-9760; 
(415) 424-0131, up to 9600 bps. Unix.  Maintains archives of Usenet 
postings.  Log on as: guest. $15 startup fee and then $17.50 a month for 
unlimited use if you agree to automatic billing of your credit-card 
account (otherwise $19.50 a month for a monthly invoice).  Voice: (408) 
554-UNIX.                           

     San Jose.  A2i, (408) 293-9010. Log on as: guest. $20 a month; $45 
for three months; $72 for six months. 

     Sausalito.  The Whole Earth 'Lectronic Link (WELL), (415) 332-
6106. Uses moderately difficult Picospan software, which is sort of a 
cross between Unix and a menu system.  New users get a written manual.  
More than 200 WELL-only conferences.  Log on as: newuser. $15 a month 
plus $2 an hour.  Access through the nationwide CompuServe Packet Network 
available for another $4.50 an hour.  Voice: (415) 332-4335.  Recorded 
message about the system's current status: (800) 326-8354 (continental U.S. 
only). 

COLORADO

     Colorado Springs/Denver. CNS, (719) 570-1700 (Colorado Springs); 
(303) 758-2656 (Denver).  Local calendar listings and ski and stock 
reports. Users can choose between menus or Unix. Log on as: new.  $35 
setup fee; $2.75 an hour (minimum fee of $10 a month).  Voice: (719) 592-
1240.

     Colorado Springs.  Old Colorado City Communications, (719) 632-
4111.  Log on as: newuser. $25 a month. Voice: (719) 632-4848.

     Denver.  Denver Free-Net, (303) 270-4865.  Menus.  Access to all 
services requires completion of a written form.  Users can "link" to 
other Free-Net systems across the country.  Free.  Log on as: guest. 

     Golden.  Colorado SuperNet.  E-mail to fax service. Available only 
to Colorado residents. Local dial-in numbers available in several 
Colorado cities. For dial-in numbers, call the number below. $3 an hour 
($1 an hour between midnight and 6 a.m.); one-time $20 sign-up fee. 
Voice: (303) 273-3471. 

DELAWARE

     Middletown.  Systems Solutions, (302) 378-1881. $20 setup fee; $25 a 
month for full Internet access.  Voice: (800) 331-1386


FLORIDA

     Talahassee.  Talahassee Free-Net, (904) 488-5056. Menus. Full access 
requires completion of a registration form.  Can "link" to other Free-Net 
systems around the country. Voice: (904) 488-5056.

GEORGIA

     Atlanta.  Netcom, (303) 758-0101.  See under Los Angeles, 
California, for information on rates. 

ILLINOIS

     Champaign.  Prarienet Free-Net, (217) 255-9000.  Menus.  Log on as: 
visitor. Free for Illinois residents; $25 a year for others. Voice: (217) 
244-1962. 

     Chicago. MCSNet, (312) 248-0900.  $25/month or $65 for three months 
of unlimited access; $30 for three months of access at 15 hours a month. 
Voice: (312) 248-UNIX. 

     Peoria.  Peoria Free-Net, (309) 674-1100.  Similar to Cleveland 
Free-Net (see Ohio, below).  Users can "link" to the larger Cleveland 
system for access to Usenet and other services.  There are also Peoria 
Free-Net public-access terminals in numerous area libraries, 
other government buildings and senior-citizen centers.  Contact the 
number below for specific locations.  Full access (including access to 
e-mail) requires completion of a written application. Free.  Voice: (309) 
677-2544. 

MARYLAND

     Baltimore.  Express Access, (410) 766-1855; (301) 220-0462; (714) 
377-9784.  Log on as: new. $20 setup fee; $25 a month or $250 a year. 
Voice: (800 969-9090. 

     Baltimore.  Clarknet, (410) 730-9786; (410) 995-0271; (301) 596-
1626; (301) 854-0446.  Log on as: guest. $23 a month, $126 for six months 
or $228 a year. Voice: (410) 730-9765.

MASSACHUSETTS

     Bedford.  The Internet Access Company, (617) 275-0331.  To log on, 
follow on-line prompts.  $20 setup fee; $19.50 a month.  Voice: (617) 
275-2221.

     Brookline.  The World, (617) 739-9753. "Online Book Initiative" 
collection of electronic books, poetry and other text files. Log on as: 
new. $5 a month plus $2 an hour or $20 for 20 hours a month. Available 
nationwide through the CompuServe Packet Network for another $5.60 an hour. 
Voice: (617) 739-0202. 

     Lynn.  North Shore Access, (617) 593-4557.  Log on as: new. $10 for 
10 hours a month; $1 an hour after that. Voice: (617) 593-3110. 

     Worcester.  NovaLink, (508) 754-4009.  Log on as: info. $12.95 sign-up 
(includes first two hours); $9.95 a month (includes five daytime hours), 
$1.80 an hour after that.  Voice: (800) 274-2814. 

MICHIGAN

     Ann Arbor.  MSEN.  Call voice number for dial-in number.  Unix.  
Charges: $20 setup; $20 a month. Voice: (313) 998-4562.

     Ann Arbor. Michnet. Has local dial-in numbers in several Michigan 
numbers.  For local numbers, call voice number below. $35 a month plus 
one-time $40 sign-up fee.  Additional network fees for access through 
non-Michnet numbers. Voice: (313) 764-9430. 

NEW HAMPSHIRE

     Manchester.  MV Communications, Inc.  For local dial-up numbers call 
voice line below.  $5 a month mininum plus variable hourly rates 
depending on services used. Voice: (603) 429-2223. 

NEW JERSEY

     New Brunswick.  Digital Express, (908) 937-9481.  Log on as: new. 
$20 setup fee; $25 a month or $250 a year.  Voice: (800) 969-9090.

NEW YORK 

     New York. Panix, (212) 787-3100.  Unix or menus.  Log on as: 
newuser. $40 setup fee; $19 a month or $208 a year.  Voice:  (212) 877-
4854. 

      New York.  Echo, (212) 989-8411.  Unix, but with local 
conferencing software. Log on as: newuser.  $19.95 ($13.75 students and 
seniors) a month.  Voice:  (212) 255-3839. 

     New York.  MindVox, (212) 989-4141.  Local conferences. Log on as: 
guest.  $10 setup fee for non-credit-card accounts; $15 a month. Voice: 
(212) 989-2418. 

     New York.  Pipeline, (212) 267-8606 (9600 bps and higher); (212) 
267-7341 (2400 bps). Offers graphical interface for Windows for $90.  Log 
on as: guest. $20 a month and $2 an hour after first 20 hours or $35 a 
month unlimited hours.  Voice: (212) 267-3636. 

     New York.  Maestro, (212) 240-9700. Log on as: newuser. $12 a month 
or $140 a year. Voice: (212) 240-9600.


NORTH CAROLINA

     Charlotte.  Vnet Internet Access, (704) 347-8839; (919) 406-1544.  
Log on as: new. $25 a month. Voice: (704) 374-0779. 

     Triangle Research Park.  Rock Concert Net.  Call number below for 
local modem numbers in various North Carolina cities.  $30 a month; one-
time $50 sign-up fee. Voice: (919) 248-1999.

OHIO

     Cleveland.  Cleveland Free-Net, (216) 368-3888.  Ohio and US Supreme 
Court decisions, historical documents, many local conferences.  Full 
access (including access to e-mail) requires completion of a written 
application. Free. Voice:  (216) 368-8737. 

     Cincinnati.  Tri-State Free-Net, (513) 579-1990.  Similar to 
Cleveland Free-Net. Full access (including access to e-mail) requires 
completion of a written application. Free.                       

     Cleveland.  Wariat, (216) 481-9436. Unix or menus. $20 setup fee; 
$35 a month.  Voice: (216) 481-9428. 

     Dayton.  Freelance Systems Programming, (513) 258-7745. $20 setup 
fee; $1 an hour. Voice: (513) 254-7246.

     Lorain.  Lorain County Free-Net, (216) 277-2359 or 366-9753.  
     Similar to Cleveland Free-Net.  Users can "link" to the larger 
Cleveland system for additional services.  Full access (including 
access to e-mail) requires completion of a written application. Free. 
Voice: (216) 366-4200. 

     Medina.  Medina Free-Net, (216) 723-6732, 225-6732 or 335-6732.  
Users can "link" to the larger Cleveland Free-Net for additional 
services.  Full access (including access to e-mail) requires 
completion of a written application. Free.                       

     Youngstown.  Youngstown Free-Net, (216) 742-3072.  Users can 
"link" to the Cleveland system for services not found locally.  Full 
access (including access to e-mail) requires completion of a written 
application. Free.

ONTARIO

     Ottawa.  National Capital FreeNet, (613) 780-3733 or (613) 564-3600.  
Free, but requires completion of a written form for access to all 
services.

     Toronto.  UUNorth.  Call voice number below for local dial-in 
numbers. $20 startup fee; $25 for 20 hours a month of offpeak use. Voice: 
(416) 225-8649. 

     Toronto.  Internex Online, (416) 363-3783.  Both Unix and menus. $40 
a year for one hour a day. Voice: (416) 363-8676. 

OREGON

     Portland.  Agora, (503) 293-1772 (2400 bps), (503) 293-2059 (9600 
bps or higher). Log on as: apply. $6 a month for one hour per day.

     Portland.  Teleport, (503) 220-0636 (2400 bps); (503) 220-1016 
(9600 and higher).  Log on as: new.  $10 a month for one hour per day. 
Voice: (503) 223-4245. 

PENNSYLVANIA

     Pittsburgh.  Telerama, (412) 481-5302. $6 for 10 hours a month, 60 
cents for each additional hour. Voice: (412) 481-3505. 

QUEBEC

     Montreal.  Communications Accessibles Montreal, (514) 931-7178 (9600 
bps); (514) 931-2333 (2400 bps). $25 a month. Voice: (514) 931-0749. 

RHODE ISLAND

     East Greenwich.  IDS World Network, (401) 884-9002.  In addition 
to Usenet, has conferences from the Fidonet and RIME networks.  $10 a 
month; $50 for six months; $100 for a year. 

     Providence/Seekonk.  Anomaly, (401) 331-3706.  $125 for six months  
or $200 a year. Educational rate of $75 for six months or $125 a year. 
Voice: (401) 273-4669. 

TEXAS

     Austin.  RealTime Communications, (512) 459-4391.  Log on as: new. 
$75 a year. Voice: (512) 451-0046. 

     Dallas.  Texas Metronet, (214) 705-2901; (817) 261-1127.  Log on as: 
info or signup. $10 to $35 setup fee, depending on service; $10 to $45 a 
month, depending on service. Voice: (214) 705-2900 or (817) 543-8756. 

     Houston.  The Black Box, (713) 480-2686.  $21.65 a month. Voice: (713) 
480-2684. 

VIRGINIA

     Norfolk/Peninsula.  Wyvern Technologies, (804) 627-1828 (Norfolk); 
(804) 886-0662 (Peninsula).  $10 startup fee; $15 a month or $144 a year. 
Voice: (804) 622-4289. 

WASHINGTON, DC

     The Meta Network.  Call voice number below for local dial-in 
numbers.  Caucus conferencing, menus. $15 setup fee; $20 a month. Voice: 
(703) 243-6622. 

     CapAccess, (202), 784-1523.  Log on as guest with a password of 
visitor.  A Free-Net system (see under Cleveland, Ohio, for information).  
Free. Voice: (202) 994-4245.

     See also: listing under Baltimore, MD for Express Access and 
Clarknet.

WASHINGTON STATE

     Seattle. Halcyon, (206) 382-6245.  Users can choose between menus 
and Unix.  Log on as: new.  $10 setup fee; $60 a quarter or $200 a year. 
Voice: (206) 955-1050. 

     Seattle.  Eskimo North, (206) 367-3837 (all speeds), (206) 362-6731 
(9600/14.4K bps).  $10 a month or $96 a year. Voice: (206) 367-7457. 

UNITED KINGDOM

     London.  Demon Internet Systems, 44 (0)81 343 4848.  12.50 setup 
fee;  10 a month or  132.50 a year.  Voice: 44 (0)81 349 0063


1.4 IF YOUR TOWN HAS NO DIRECT ACCESS


     If you don't live in an area with a public-access site, you'll still 
be able to connect to the Net.  Several services offer access 
through national data networks such as the CompuServe Packet Network and 
SprintNet, which have dozens, even hundreds of local dial-in numbers across 
the country.  These include Holonet in Berkeley, Calf., Portal in 
Cupertino, Calf., the WELL in Sausalito, Calf., Dial 'N CERF in San Diego, 
Calf., the World in Brookline, Mass., and Michnet in Ann Arbor, Mich.  Dial 
'N CERF offers access through an 800 number.  Expect to pay from $2 to $12 
an hour to use these networks, above each provider's basic charges.  The 
exact amount depends on the network, time of day and type of modem you use.  
For more information, contact the above services. 
     Four other providers deliver Net access to users across the 
country:
     Delphi, based in Cambridge, Mass., is a consumer-oriented network 
much like CompuServe or America Online -- only it now offers 
subscribers access to Internet services. Delphi charges: $3 a month for 
Internet access, in addition to standard charges.  These are $10 a month 
for four hours of off-peak (non-working hours) access a month and $4 an 
hour for each additional hour or $20 for 20 hours of access a month and 
$1.80 an hour for each additional hour.  For more information, call (800) 
695-4005. 
     BIX (the Byte Information Exchange) offers FTP, Telnet and e-mail
access to the Internet as part of their basic service. Owned by the same 
company as Delphi, it also offers 20 hours of access a month for $20.  
For more information, call (800) 695-4775.              
     PSI, based in Reston, Va., provides nationwide access to Internet 
services through scores of local dial-in numbers to owners of IBM and 
compatible computers.  PSILink. which includes access to e-mail, 
Usenet and ftp, costs $29 a month, plus a one-time $19 registration 
fee.  Special software is required, but is available free from PSI. 
PSI's Global Dialup Service provides access to telnet for $39 a month 
plus a one-time $39 set-up fee.  For more information, call (800) 
82PSI82 or (703) 620-6651.
     NovX Systems Integration, based in Seattle, Washington, offers full 
Internet access through an 800 number reachable across the United States. 
There is a $24.95 setup fee, in addition to a monthly fee of $19.95 and a 
$10.5 hourly charge.  For more information, call (206) 447-0800. 




1.5  NET ORIGINS


     In the 1960s, researchers began experimenting with linking computers 
to each other and to people through telephone hook-ups, using funds from 
the U.S Defense Department's Advanced Research Projects Agency (ARPA). 
     ARPA wanted to see if computers in different locations could be 
linked using a new technology known as packet switching. This technology, 
in which data meant for another location is broken up into little pieces, 
each with its own "forwarding address" had the promise of letting several 
users share just one communications line.  Just as important, from ARPA's 
viewpoint, was that this allowed for creation of networks that could 
automatically route data around downed circuits or computers.  ARPA's 
goal was not the creation of today's international computer-using 
community, but development of a data network that could survive a nuclear 
attack.
     Previous computer networking efforts had required a line between 
each computer on the network, sort of like a one-track train route. The 
packet system allowed for creation of a data highway, in which large 
numbers of vehicles could essentially share the same lane.  Each packet 
was given the computer equivalent of a map and a time stamp, so that it 
could be sent to the right destination, where it would then be 
reassembled into a message the computer or a human could use. 
     This system allowed computers to share data and the researchers to 
exchange electronic mail, or e-mail.  In itself, e-mail was something 
of a revolution, offering the ability to send detailed letters at the 
speed of a phone call. 
      As this system, known as ARPANet, grew, some enterprising college 
students (and one in high school) developed a way to use it to conduct 
online conferences.  These started as science-oriented discussions, but 
they soon branched out into virtually every other field, as people 
recognized the power of being able to "talk" to hundreds, or even 
thousands, of people around the country. 
     In the 1970s, ARPA helped support the development of rules, or 
protocols, for transferring data between different types of computer 
networks.  These "internet" (from "internetworking") protocols made it 
possible to develop the worldwide Net we have today that links all sorts 
of computers across national boundaries. By the close of the 1970s, links 
developed between ARPANet and counterparts in other countries.  The world 
was now tied together in a computer web.  
     In the 1980s, this network of networks, which became known 
collectively as the Internet, expanded at a phenomenal rate.  Hundreds, 
then thousands, of colleges, research companies and government agencies 
began to connect their computers to this worldwide Net.  Some 
enterprising hobbyists and companies unwilling to pay the high costs of 
Internet access (or unable to meet stringent government regulations for 
access) learned how to link their own systems to the Internet, even if 
"only" for e-mail and conferences.  Some of these systems began 
offering access to the public. Now anybody with a computer and modem -- 
and persistence -- could tap into the world. 
     In the 1990s, the Net continues to grow at exponential rates.  Some 
estimates are that the volume of messages transferred through the Net 
grows 20 percent a month.  In response, government and other users have 
tried in recent years to expand the Net itself.  Once, the main Net 
"backbone" in the U.S. moved data at 56,000 bits per second. That proved 
too slow for the ever increasing amounts of data being sent over it, and 
in recent years the maximum speed was increased to 1.5 million and then 
45 million bits per second. Even before the Net was able to reach that 
latter speed, however, Net experts were already figuring out ways to pump 
data at speeds of up to 2 billion bits per second -- fast enough to send 
the entire Encyclopedia Britannica across the country in just one or two 
seconds.  Another major change has been the development of commercial 
services that provide internetworking services at speeds comparable to 
those of the government system.  In fact, by mid-1994, the U.S. 
government will remove itself from any day-to-day control over the 
workings of the Net, as regional and national providers continue to 
expand.


1.6  HOW IT WORKS


     The worldwide Net is actually a complex web of smaller regional 
networks.  To understand it, picture a modern road network of trans-
continental superhighways connecting large cities.  From these large cities 
come smaller freeways and parkways to link together small towns, whose 
residents travel on slower, narrow residential ways.  
     The Net superhighway is the high-speed Internet.  Connected to 
this are computers that use a particular system of transferring data 
at high speeds.  In the U.S., the major Internet "backbone" 
theoretically can move data at rates of 45 million bits per second 
(compare this to the average home modem, which has a top speed of roughly 
9,600 to 14,400 bits per second).  
     Connected to the backbone computers are smaller networks serving 
particular geographic regions, which generally move data at speeds 
around 1.5 million bits per second.
     Feeding off these in turn are even smaller networks or individual 
computers.
     Unlike with commercial networks such as CompuServe or Prodigy, there 
is no one central computer or computers running the Internet -- its 
resources are to be found among thousands of individual computers.  This 
is both its greatest strength and its greatest weakness.   The approach 
means it is virtually impossible for the entire Net to crash at once -- 
even if one computer shuts down, the rest of the network stays up.  The 
design also reduces the costs for an individual or organization to get 
onto the network.  But thousands of connected computers can also make it 
difficult to navigate the Net and find what you want -- especially as 
different computers may have different commands for plumbing their 
resources.  It is only recently that Net users have begun to develop the 
sorts of navigational tools and "maps" that will let neophytes get around 
without getting lost. 
     Nobody really knows how many computers and networks actually make 
up this Net.  Some estimates say there are now as many as 5,000 
networks connecting nearly 2 million computers and more than 15 million 
people around the world.  Whatever the actual numbers, however, it is 
clear they are only increasing.   
     The Net is more than just a technological marvel. It is human 
communication at its most fundamental level.  The pace may be a little 
quicker when the messages race around the world in a few seconds, but 
it's not much different from a large and interesting party. You'll see 
things in cyberspace that will make you laugh; you'll see things that 
will anger you.  You'll read silly little snippets and new ideas that 
make you think.  You'll make new friends and meet people you wish would 
just go away. 
     Major network providers continue to work on ways to make it 
easier for users of one network to communicate with those of another.  
Work is underway on a system for providing a universal "white pages" 
in which you could look up somebody's electronic-mail address, for 
example.  This connectivity trend will likely speed up in coming years 
as users begin to demand seamless network access, much as telephone 
users can now dial almost anywhere in the world without worrying about 
how many phone companies actually have to connect their calls. 
     And today, the links grow ever closer between the Internet and such 
commercial networks as CompuServe and Prodigy, whose users can now 
exchange electronic mail with their Internet friends.  Some commercial 
providers, such as Delphi and America Online, are working to bring their 
subscribers direct access to Internet services.
     And as it becomes easier to use, more and more people will join 
this worldwide community we call the Net. 
     Being connected to the Net takes more than just reading 
conferences and logging messages to your computer; it takes asking and 
answering questions, exchanging opinions -- getting involved. 
     If you choose to go forward, to use and contribute, you will become 
a citizen of Cyberspace.  If you're reading these words for the first 
time, this may seem like an amusing but unlikely notion -- that one 
could "inhabit" a place without physical space.  But put a mark beside 
these words.  Join the Net and actively participate for a year.  Then 
re-read this passage.  It will no longer seem so strange to be a 
"citizen of Cyberspace."  It will seem like the most natural thing in 
the world.   
     And that leads to another fundamental thing to remember:

                You can't break the Net!

     As you travel the Net, your computer may freeze, your screen may 
erupt into a mass of gibberish.  You may think you've just disabled a 
million-dollar computer somewhere -- or even your own personal 
computer.  Sooner or later, this feeling happens to everyone -- and 
likely more than once. But the Net and your computer are hardier than 
you think, so relax.  You can no more break the Net than you can the 
phone system.  If something goes wrong, try again.  If nothing at all 
happens, you can always disconnect.   If worse comes to worse, you can 
turn off your computer.  Then take a deep breath.  And dial right back 
in. Leave a note for the person who runs the computer to which you've 
connected to ask for advice.  Try it again. Persistence pays.  
     Stay and contribute.  The Net will be richer for it -- and so will 
you.        


1.7  WHEN THINGS GO WRONG 

     * Your computer connects with a public-access site and get gibberish 
on your screen.  
     If you are using parameters of 8-1-N, try 7-1-e (or vice-versa).  If 
that doesn't work, try another modem speed. 
     * You have your computer dial a public-access site, but nothing 
happens.  
     Check the phone number you typed in.  If correct, turn on your modem's 
speaker (on Hayes-compatible modems, you can usually do this by typing ATM1 
in your communications software's "terminal mode").  If the phone just 
rings and rings, the public-access site could be down for maintenance or 
due to a crash or some other problem.  If you get a "connect" message, but 
nothing else, try hitting enter or escape a couple of times.  
     * You try to log in, but after you type your password, nothing 
happens, or you get a "timed out" message followed by a disconnect.  
     Re-dial the number and try it again.
     * Always remember, if you have a problem that just doesn't go away,
ask! Ask your system administrator, ask a friend, but ask.  Somebody will
know what to do.


1.8  FYI


     The Net grows so fast that even the best guide to its resources 
would be somewhat outdated the day it was printed.  At the end of each 
chapter, however, you'll find FYI pointers to places on the Net where you 
can go for more information or to keep updated on new resources and 
services. 
     Peter Kaminski maintains a list of systems that provide public 
access to Internet services.  It's availble on the network itself, which 
obviously does you little good if you currently have no access, but which 
can prove invaluable should you move or want to find a new system.  Look 
for his "PDIAL" file in the alt.bbs.lists or news.answers newsgroups in 
Usenet (for information on accessing Usenet, see Chapter 3).
     Steven Levy's book, "Hackers: Heroes of the Computer Revolution," 
(Anchor Press/Doubleday, 1984). describes the early culture and ethos 
that ultimately resulted in the Internet and Usenet. 
     John Quarterman's "The Matrix: Computer Networks and Conferencing 
Systems Worldwide" (Digital Press, 1990) is an exhaustive look at 
computer networks and how they connect with each other. 
     You'll find numerous documents about the Internet, its history and
its resources in the pub/Net_info directory on the Electronic Frontier
Foundation's FTP server (see chapter 7 to decipher this).






Chapter 2: E-MAIL




2.1  THE BASICS


     Electronic mail, or e-mail, is your personal connection to the 
world of the Net. 
     All of the millions of people around the world who use the 
Net have their own e-mail addresses.  A growing number of "gateways" tie 
more and more people to the Net every day.  When you logged onto the host 
system you are now using, it automatically generated an address for you, 
as well. 
    The basic concepts behind e-mail parallel those of regular mail.  
You send mail to people at their particular addresses.  In turn, they 
write to you at your e-mail address.  You can subscribe to the 
electronic equivalent of magazines and newspapers. You might even get 
electronic junk mail.
    E-mail has two distinct advantages over regular mail.  The most 
obvious is speed. Instead of several days, your message can reach the 
other side of the world in hours, minutes or even seconds (depending on 
where you drop off your mail and the state of the connections between 
there and your recipient).  The other advantage is that once you master 
the basics, you'll be able to use e-mail to access databases and file 
libraries.  You'll see how to do this later, along with learning how to 
transfer program and data files through e-mail. 
    E-mail also has advantages over the telephone.  You send your 
message when it's convenient for you.  Your recipients respond at their 
convenience.  No more telephone tag.  And while a phone call across 
the country or around the world can quickly result in huge phone 
bills, e-mail lets you exchange vast amounts of mail for only a few 
pennies -- even if the other person is in New Zealand. 
    E-mail is your connection to help -- your Net lifeline.  The 
Net can sometimes seem a frustrating place!  No matter how hard you 
try, no matter where you look, you just might not be able to find the 
answer to whatever is causing you problems. But when you know how to 
use e-mail, help is often just a few keystrokes away: you can ask your 
system administrator or a friend for help in an e-mail message. 
    The quickest way to start learning e-mail is to send yourself a 
message.  Most public-access sites actually have several different types 
of mail systems, all of which let you both send and receive mail. We'll 
start with the simplest one, known, appropriately enough, as "mail," and 
then look at a couple of other interfaces. At your host system's command 
prompt, type: 

             mail username 

where username is the name you gave yourself when you first logged on.  
Hit enter.  The computer might respond with 

             subject: 

     Type 

             test 

or, actually, anything at all (but you'll have to hit enter before 
you get to the end of the screen). Hit enter. 
     The cursor will drop down a line. You can now begin writing the 
actual message. Type a sentence, again, anything at all.  And here's 
where you hit your first Unix frustration, one that will bug you 
repeatedly: you have to hit enter before you get to the very end of the 
line.  Just like typewriters, many Unix programs have no word-wrapping 
(although there are ways to get some Unix text processors, such as emacs, 
to word-wrap). 
     When done with your message, hit return. Now hit control-D (the 
control and the D keys at the same time).  This is a Unix command that 
tells the computer you're done writing and that it should close your 
"envelope" and mail it off (you could also hit enter once and then, on 
a blank line, type a period at the beginning of the line and hit enter 
again). 
     You've just sent your first e-mail message.  And because you're 
sending mail to yourself, rather than to someone somewhere else on the 
Net, your message has already arrived, as we'll see in a moment.
     If you had wanted, you could have even written your message on 
your own computer and then uploaded it into this electronic 
"envelope."  There are a couple of good reasons to do this with long 
or involved messages.  One is that once you hit enter at the end of a 
line in "mail" you can't readily fix any mistakes on that line (unless 
you use some special commands to call up a Unix text processor).  Also, 
if you are paying for access by the hour, uploading a prepared 
message can save you money.  Remember to save the document in ASCII or 
text format.  Uploading a document you've created in a word processor 
that uses special formatting commands (which these days means many 
programs) will cause strange effects.
     When you get that blank line after the subject line, upload the 
message using the ASCII protocol.  Or you can copy and paste the text, 
if your software allows that. When done, hit control-D as above. 
     Now you have mail waiting for you.  Normally, when you log on, 
your public-access site will tell you whether you have new mail 
waiting.  To open your mailbox and see your waiting mail, type 

          mail 

and hit enter. 
     When the host system sees "mail" without a name after it, it 
knows you want to look in your mailbox rather than send a message. 
Your screen, on a plain-vanilla Unix system will display:

         Mail version SMI 4.0 Mon Apr 24 18:34:15 PDT 1989  Type ? for help. 
         "/usr/spool/mail/adamg": 1 message 1 new 1 unread 

         >N 1 adamg              Sat Jan 15 20:04   12/290   test 

     Ignore the first line; it's just computerese of value only to the 
people who run your system. You can type a question mark and hit 
return, but unless you're familiar with Unix, most of what you'll see 
won't make much sense at this point.  
     The second line tells you the directory on the host system where 
your mail messages are put, which again, is not something you'll likely 
need to know.  The second line also tells you how many messages are in your 
mailbox, how many have come in since the last time you looked and how 
many messages you haven't read yet. 
     It's the third line that is of real interest -- it tells you who 
the message is from, when it arrived, how many lines and characters 
it takes up, and what the subject is.  The "N" means it is a new 
message -- it arrived after the last time you looked in your mailbox.  
Hit enter. And there's your message -- only now it's a lot 
longer than what you wrote! 

        Message 1: 
        From adamg Jan 15 20:04:55 1994
        Received: by eff.org id AA28949 
        (5.65c/IDA-1.4.4/pen-ident for adamg); Sat, 15 Jan 1994 20:04:55 -0400  
        (ident-sender: adamg@eff.org) 
        Date: Sat, 15 Jan 1994 21:34:55 -0400 
        From: Adam Gaffin  
        Message-Id: <199204270134.AA28949@eff.org> 
        To: adamg 
        Subject: test 
        Status: R 

        This is only a test! 

     Whoa! What is all that stuff? It's your message with a postmark 
gone mad.  Just as the postal service puts its marks on every piece of 
mail it handles, so do Net postal systems.  Only it's called a 
"header" instead of a postmark. Each system that handles or routes 
your mail puts its stamp on it.  Since many messages go through a 
number of systems on their way to you, you will often get messages 
with headers that seem to go on forever.  Among other things, a header 
will tell you exactly when a message was sent and received (even the 
difference between your local time and Greenwich Mean Time -- as at the end 
of line 4 above). 
     If this had been a long message, it would just keep scrolling 
across and down your screen -- unless the people who run your public-
access site have set it up to pause every 24 lines.  One way to deal 
with a message that doesn't stop is to use your telecommunication 
software's logging or text-buffer function.  Start it before you hit 
the number of the message you want to see.  Your computer will ask you 
what you want to call the file you're about to create. After you name 
the file and hit enter, type the number of the message you want to see 
and hit enter.  When the message finishes scrolling, turn off the 
text-buffer function. The message is now saved in your computer.  
This way, you can read the message while not connected to the Net 
(which can save you money if you're paying by the hour) and write a 
reply offline. 
     But in the meantime, now what?  You can respond to the message, 
delete it or save it.  To respond, type a lowercase r and hit 
enter.  You'll get something like this: 

          To: adamg 
          Subject: Re:  test 

     Note that this time, you don't have to enter a user name.  The 
computer takes it from the message you're replying to and 
automatically addresses your message to its sender. The computer also 
automatically inserts a subject line, by adding "Re:" to the original 
subject.  From here, it's just like writing a new message. But say you 
change your mind and decide not to reply after all. How do you get out 
of the message? Hit control-C once. You'll get this: 

          (Interrupt -- one more to kill letter) 

If you hit control-C once more, the message will disappear and you'll 
get back to your mail's command line. 
     Now, if you type a lowercase d and then hit enter, you'll 
delete the original message.  Type a lowercase q to exit your 
mailbox.  
     If you type a q without first hitting d, your message is 
transferred to a file called mbox.  This file is where all read, but 
un-deleted messages go.  If you want to leave it in your mailbox for 
now, type a lowercase x and hit enter.  This gets you out of mail 
without making any changes. 
     The mbox file works a lot like your mailbox.  To access it, 
type 

           mail -f mbox 

at your host system's command line and hit enter.  
     You'll get a menu identical to the one in your mailbox from which 
you can read these old messages, delete them or respond to them.  It's 
probably a good idea to clear out your mailbox and mbox file from 
time to time, if only to keep them uncluttered. 
    Are there any drawbacks to e-mail?  There are a few.  One is that 
people seem more willing to fly off the handle electronically than in 
person, or over the phone.  Maybe it's because it's so easy to hit r
and reply to a message without pausing and reflecting a moment.  
That's why we have smileys (see section 2.4)!  There's no online 
equivalent yet of a return receipt: chances are your message got to where 
it's going, but there's no absolute way for you to know for sure unless 
you get a reply from the other person.                
     So now you're ready to send e-mail to other people on the Net.  
Of course, you need somebody's address to send them mail.  How do you 
get it?  
     Alas, the simplest answer is not what you'd call the most 
elegant: you call them up on the phone or write them a letter on paper 
and ask them.  Residents of the electronic frontier are only beginning 
to develop the equivalent of phone books, and the ones that exist 
today are far from complete (still, later on, in Chapter 6, we'll show 
you how to use some of these directories). 
     Eventually, you'll start corresponding with people, which means 
you'll want to know how to address mail to them.  It's vital to know 
how to do this, because the smallest mistake -- using a comma when you 
should have used a period, for instance, can bounce the message back 
to you, undelivered.  In this sense, Net addresses are like phone 
numbers: one wrong digit and you get the wrong person.  Fortunately, 
most net addresses now adhere to a relatively easy-to-understand 
system. 
     Earlier, you sent yourself a mail message using just your user-
name.  This was sort of like making a local phone call -- you didn't 
have to dial a 1 or an area code.  This also works for mail to anybody 
else who has an account on the same system as you. 
     Sending mail outside of your system, though, will require the use 
of the Net equivalent of area codes, called "domains." A basic Net 
address will look something like this: 

              tomg@world.std.com 

     Tomg is somebody's user ID, and he is at (hence the @ sign) a site 
(or in Internetese, a "domain") known as std.com.  Large organizations 
often have more than one computer linked to the Internet; in this case, 
the name of the particular machine is world (you will quickly notice 
that, like boat owners, Internet computer owners always name their 
machines). 
     Domains tell you the name of the organization that runs a given 
e-mail site and what kind of site it is or, if it's not in the U.S., 
what country it's located in.  Large organizations may have more than 
one computer or gateway tied to the Internet, so you'll often see a 
two-part domain name; and sometimes even three- or four-part domain 
names. 
     In general, American addresses end in an organizational suffix, 
such as ".edu," which means the site is at a college or university. 
Other American suffixes include: 

          .com for businesses 
          .org for non-profit organizations 
          .gov and .mil for government and military agencies 
          .net for companies or organizations that run large networks.  

     Sites in the rest of the world tend to use a two-letter code that 
represents their country.  Most make sense, such as .ca for Canadian 
sites, but there are a couple of seemingly odd ones.  Swiss sites end 
in .ch, while South African ones end in .za.  Some U.S. sites have 
followed this international convention (such as well.sf.ca.us).
    You'll notice that the above addresses are all in lower-case.  
Unlike almost everything else having anything at all to do with Unix, 
most Net mailing systems don't care about case, so you generally don't 
have to worry about capitalizing e-mail addresses.  Alas, there are a few 
exceptions -- some public-access sites do allow for capital letters in 
user names.  When in doubt, ask the person you want to write to, or let 
her send you a message first (recall how a person's e-mail address is 
usually found on the top of her message). The domain name, the part of the 
address after the @ sign, never has to be capitalized.               
     It's all a fairly simple system that works very well, except, 
again, it's vital to get the address exactly right -- just as you have 
to dial a phone number exactly right.  Send a message to tomg@unm.edu 
(which is the University of New Mexico) when you meant to send it to 
tomg@umn.edu (the University of Minnesota), and your letter will either 
bounce back to you undelivered, or go to the wrong person.
     If your message is bounced back to you as undeliverable, you'll 
get an ominous looking-message from MAILER-DAEMON (actually a rather 
benign Unix program that exists to handle mail), with an evil-looking 
header followed by the text of your message. Sometimes, you can tell 
what went wrong by looking at the first few lines of the bounced 
message.  Besides an incorrect address, it's possible your host system 
does not have the other site in the "map" it maintains of other host 
systems. Or you could be trying to send mail to another network, such 
as Bitnet or CompuServe, that has special addressing requirements.
    Sometimes, figuring all this out can prove highly frustrating.  
But remember the prime Net commandment: Ask.  Send a message to your 
system administrator.  He or she might be able to help decipher the 
problem. 
    There is one kind of address that may give your host system 
particular problems.  There are two main ways that Unix systems 
exchange mail.  One is known as UUCP and started out with a different 
addressing system than the rest of the Net.  Most UUCP systems have 
since switched over to the standard Net addressing system, but a few 
traditional sites still cling to their original type, which tends to 
have lots of exclamation points in it, like this: 

               uunet!somesite!othersite!mybuddy 

     The problem for many host sites is that exclamation points (also 
known as "bangs") now mean something special in the more common systems 
or "shells" used to operate many Unix computers. This means that 
addressing mail to such a site (or even responding to a message you 
received from one) could confuse the poor computer to no end and your 
message never gets sent out. If that happens, try putting backslashes in 
front of each exclamation point, so that you get an address that looks 
like this: 

               uunet\!somesite\!othersite\!mybuddy 

Note that this means you may not be able to respond to such a message 
by typing a lowercase r  -- you may get an error message and you'll 
have to create a brand-new message. 
    If you want to get a taste of what's possible through e-mail,
start an e-mail message to

              almanac@oes.orst.edu

Leave the "subject:" line blank.  As a message, write this:

              send quote

Or, if you're feeling a little down, write this instead:

              send moral-support

     In either case, you will get back a message within a few seconds to 
a few hours (depending on the state of your host system's Internet 
connection).  If you simply asked for a quote, you'll get back a 
fortune-cookie-like saying.  If you asked for moral support, you'll also 
get back a fortune-cookie-like saying, only supposedly more uplifting.
      This particular "mail server" is run by Oregon State University. 
Its main purpose is actually to provide a way to distribute agricultural 
information via e-mail.  If you'd like to find out how to use the 
server's full range of services, send a message to its address with this 
line in it: 

              send help

You'll quickly get back a lengthy document detailing just what's 
available and how to get it.
     Feeling opinionated?  Want to give the President of the United 
States a piece of your mind?  Send a message to president@whitehouse.gov.  
Or if the vice president will do, write vice-president@whitehouse.gov. 
     The "mail" program is actually a very powerful one and a Netwide 
standard, at least on Unix computers.  But it can be hard to figure 
out -- you can type a question mark to get a list of commands, but 
these may be of limited use unless you're already familiar with Unix. 
Fortunately, there are a couple of other mail programs that are easier 
to use. 


2.2  ELM -- A BETTER WAY 


     Elm is a combination mailbox and letter-writing system that uses 
menus to help you navigate through mail.  Most Unix-based host systems 
now have it online. To use it, type 

                elm 

and hit enter.  You'll get a menu of your waiting mail, along with a 
list of commands you can execute, that will look something like this:


       Mailbox is '/usr/spool/mail/adamg' with 38 messages [ELM 2.3 PL11]      


     1   Sep 1  Christopher Davis  (13)   here's another message.              
     2   Sep 1  Christopher Davis  (91)   This is a message from Eudora        
     3   Aug 31 Rita Marie Rouvali (161)  First Internet Hunt !!! (fwd)        
     4   Aug 31 Peter Scott/Manage (69)   New File  University of Londo 
     5   Aug 30 Peter Scott/Manage (64)   New File  X.500 service at A 
     6   Aug 30 Peter Scott/Manage (39)   New File  DATAPAC Informatio 
     7   Aug 28 Peter Scott/Manage (67)   Proposed Usenet group for HYTELNET n 
     8   Aug 28 Peter Scott/Manage (56)   New File  JANET Public Acces 
     9   Aug 26 Helen Trillian Ros (15)   Tuesday                              
     10  Aug 26 Peter Scott/Manage (151)  Update  Oxford University OU 


   You can use any of the following commands by pressing the first character;  
 d)elete or u)ndelete mail,  m)ail a message,  r)eply or f)orward mail,  q)uit 
    To read a message, press .  j = move down, k = move up, ? = help   

     Each line shows the date you received the message, who sent it, 
how many lines long the message is, and the message's subject.
     If you are using VT100 emulation, you can move up and down the 
menu with your up and down arrow keys.  Otherwise, type the line number 
of the message you want to read or delete and hit enter.
     When you read a message, it pauses every 24 lines, instead of 
scrolling until it's done.  Hit the space bar to read the next page.  
You can type a lowercase r to reply or a lower-case q or i 
to get back to the menu (the I stands for "index").  
     At the main menu, hitting a lowercase m followed by enter 
will let you start a message.  To delete a message, type a lower-case 
d.  You can do this while reading the message.  Or, if you are in 
the menu, move the cursor to the message's line and then hit d. 
     When you're done with elm, type a lower-case q.  The program 
will ask if you really want to delete the messages you marked. Then, 
it will ask you if you want to move any messages you've read but 
haven't marked for deletion to a "received" file.  For now, hit your n
key.  
     Elm has a major disadvantage for the beginner. The default text 
editor it generally calls up when you hit your r or m key is often a 
program called emacs. Unixoids swear by emacs, but everybody else almost 
always finds it impossible.  Unfortunately, you can't always get away 
from it (or vi, another text editor often found on Unix systems), so 
later on we'll talk about some basic commands that will keep you from 
going totally nuts. 
     If you want to save a message to your own computer, hit s, either 
within the message or with your cursor on the message entry in the elm 
menu.  A filename will pop up.  If you do not like it, type a new name 
(you won't have to backspace).  Hit enter, and the message will be saved 
with that file name in your "home directory" on your host system.  After 
you exit elm, you can now download it (ask your system administrator for 
specifics on how to download -- and upload -- such files).


2.3  PINE -- AN EVEN BETTER WAY


     Pine is based on elm but includes a number of improvements that 
make it an ideal mail system for beginners.   Like elm, pine starts 
you with a menu.  It also has an "address book" feature that is handy 
for people with long or complex e-mail addresses. Hitting A at the 
main menu puts you in the address book, where you can type in the 
person's first name (or nickname) followed by her address. Then, when 
you want to send that person a message, you only have to type in her 
first name or nickname, and pine automatically inserts her actual 
address. The address book also lets you set up a mailing list.  This 
feature allows you to send the same message to a number of people at 
once. 
     What really sets pine apart is its built-in text editor, 
which looks and feels a lot more like word-processing programs 
available for MS-DOS and Macintosh users.  Not only does it have 
word wrap (a revolutionary concept if ever there was one), it also has a 
spell-checker and a search command. Best of all, all of the commands 
you need are listed in a two-line mini-menu at the bottom of each 
screen.  The commands look like this: 

               ^W Where is 

The little caret is a synonym for the key marked "control" on your 
keyboard.  To find where a particular word is in your document, you'd 
hit your control key and your W key at the same time, which would bring 
up a prompt asking you for the word to look for. 
     Some of pine's commands are a tad peculiar (control-V for "page 
down" for example), which comes from being based on a variant of 
emacs (which is utterly peculiar).  But again, all of the commands you 
need are listed on that two-line mini-menu, so it shouldn't take you 
more than a couple of seconds to find the right one. 
     To use pine, type 

               pine 

at the command line and hit enter.  It's a relatively new program, so 
some systems may not yet have it online.  But it's so easy to use, you 
should probably send e-mail to your system administrator urging him to 
get it! 


2.4  SMILEYS


    When you're involved in an online discussion, you can't see the 
smiles or shrugs that the other person might make in a live 
conversation to show he's only kidding.  But online, there's no body 
language. So what you might think is funny, somebody else might take as 
an insult.  To try to keep such misunderstandings from erupting into 
bitter disputes, we have smileys.  Tilt your head to the left and look at 
the following sideways. :-).  Or simply :).  This is your basic "smiley."
Use it to indicate people should not take that comment you just made as 
seriously as they might otherwise.  You make a smiley by typing a colon, 
a hyphen and a right parenthetical bracket. Some people prefer using the 
word "grin," usually in this form: 

             

Sometimes, though, you'll see it as *grin* or even just  for short. 

Some other smileys include: 

          ;-)      Wink; 
          :-(      Frown; 
          :-O      Surprise; 
          8-)      Wearing glasses; 
          =|:-)=   Abe Lincoln. 

         OK, so maybe the last two are a little bogus :-).


2.5  SENDING E-MAIL TO OTHER NETWORKS


     There are a number of computer networks that are not directly 
part of the Net, but which are now connected through "gateways" that 
allow the passing of e-mail.  Here's a list of some of the larger 
networks, how to send mail to them and how their users can send mail to 
you: 

America Online 

     Remove any spaces from a user's name and append "aol.com," to get 

               user@aol.com 

     America Online users who want to send mail to you need only put 
your Net address in the "to:" field before composing a message. 


ATTMail 

     Address your message to user@attmail.com. 

     From ATTMail, a user would send mail to you in this form: 

               internet!domain!user 

     So if your address were nancyr@world.std.com, your correspondent 
would send a message to you at 

               internet!world.std.com!nancyr 


Bitnet 

     Users of Bitnet (and NetNorth in Canada and EARN in Europe) often 
have addresses in this form: IZZY@INDVMS.  If you're lucky, all you'll 
have to do to mail to that address is add "bitnet" at the end, to get 
izzy@indvms.bitnet.  Sometimes, however, mail to such an address will 
bounce back to you, because Bitnet addresses do not always translate 
well into an Internet form.  If this happens, you can send mail 
through one of two Internet/Bitnet gateways. First, change the @ in 
the address to a %, so that you get username%site.bitnet.  Then add 
either @vm.marist.edu or @cunyvm.cuny.edu, so that, with the above 
example, you would get izzy%indyvms.bitnet@vm.marist.edu or 
izzy%indvyvms.bitnet@cunyvm.cuny.edu 
      Bitnet users have it a little easier: They can usually send mail 
directly to your e-mail address without fooling around with it at all.  
So send them your address and they should be OK. 


CompuServe 

     CompuServe users have numerical addresses in this form: 
73727,545. To send mail to a CompuServe user, change the comma to a 
period and add "@compuserve.com"; for example: 
73727.545@compuserve.com. 
     Note that some CompuServe users must pay extra to receive mail from 
the Internet.
     If you know CompuServe users who want to send you mail, tell them 
to GO MAIL and create a mail message. In the address area, instead of 
typing in a CompuServe number, have them type your address in this 
form: 

               >INTERNET:YourID@YourAddress. 

     For example, >INTERNET:adamg@world.std.com.  Note that both the 
">" and the ":" are required. 


Delphi

     To send mail to a Delphi user, the form is username@delphi.com.


Fidonet 

    To send mail to people using a Fidonet BBS, you need the name 
they use to log onto that system and its "node number.''  Fidonet node 
numbers or addresses consist of three numbers, in this form: 
1:322/190.  The first number tells which of several broad geographic 
zones the BBS is in (1 represents the U.S. and Canada, 2 Europe and 
Israel, 3 Pacific Asia, 4 South America).  The second number 
represents the BBS's network, while the final number is the BBS's 
"FidoNode'' number in that network. If your correspondent only gives 
you two numbers (for example, 322/190), it means the system is in zone 
1.   
     Now comes the tricky part. You have to reverse the numbers and 
add to them the letters f, n and z (which stand for 
"FidoNode,''"network,'' and "zone'). For example, the address above 
would become 

               f190.n322.z1. 

     Now add "fidonet.org'' at the end, to get 
f190.n322.z1.fidonet.org. Then add "FirstName.LastName@', to get 

               FirstName.LastName@f190.n322.z1.fidonet.org

Note the period between the first and last names. Also, some countries 
now have their own Fidonet "backbone" systems, which might affect 
addressing.  For example, were the above address in Germany, you would 
end it with "fido.de" instead of "fidonet.org."
     Whew! 
     The reverse process is totally different. First, the person has 
to have access to his or her BBS's "net mail" area and know the 
Fidonet address of his or her local Fidonet/UUCP gateway (often their 
system operator will know it).  Your Fidonet correspondent should 
address a net-mail message to UUCP (not your name) in the "to:" field.  
In the node-number field, they should type in the node number of the 
Fidonet/UUCP gateway (if the gateway system is in the same regional 
network as their system, they need only type the last number, for 
example, 390 instead of 322/390).  Then, the first line of the message 
has to be your Internet address, followed by a blank line.  After 
that, the person can write the message and send it.  
     Because of the way Fidonet moves mail, it could take a day or two 
for a message to be delivered in either direction.  Also, because many 
Fidonet systems are run as hobbies, it is considered good form to ask 
the gateway sysop's permission if you intend to pass large amounts of 
mail back and forth. Messages of a commercial nature are strictly 
forbidden (even if it's something the other person asked for). Also, 
consider it very likely that somebody other than the recipient will 
read your messages. 


GEnie  

      To send mail to a GEnie user, add "@genie.com" to the end
of the GEnie user name, for example: walt@genie.com. 

MCIMail 

      To send mail to somebody with an MCIMail account, add 
"@mcimail.com to the end of their name or numerical address. For 
example: 

                555-1212@mcimail.com 

      or 

                jsmith@mcimail.com 

     Note that if there is more than one MCIMail subscriber with that 
name, you will get a mail message back from MCI giving you their names 
and numerical addresses. You'll then have to figure out which one you 
want and re-send the message. 

     From MCI, a user would type 

                Your Name (EMS) 

at the "To:" prompt.  At the EMS prompt, he or she would type 

                internet 

followed by your Net address at the "Mbx:" prompt. 


Peacenet 

     To send mail to a Peacenet user, use this form: 

                username@igc.org 

     Peacenet subscribers can use your regular address to send you 
mail. 


Prodigy 

     UserID@prodigy.com.  Note that Prodigy users must pay extra for 
Internet e-mail.


2.6  SEVEN UNIX COMMANDS YOU CAN'T LIVE WITHOUT:


     If you connect to the Net through a Unix system, eventually you'll 
have to come to terms with Unix.  For better or worse, most Unix systems do 
NOT shield you from their inner workings -- if you want to copy a Usenet 
posting to a file, for example, you'll have to use some Unix commands if 
you ever want to do anything with that file.
     Like MS-DOS, Unix is an operating system - it tells the computer how 
to do things.  Now while Unix may have a reputation as being even more 
complex than MS-DOS, in most cases, a few basic, and simple, commands 
should be all you'll ever need. 
     If your own computer uses MS-DOS or PC-DOS, the basic concepts will 
seem very familiar -- but watch out for the cd command, which works 
differently enough from the similarly named DOS command that it will drive 
you crazy.  Also, unlike MS-DOS, Unix is case sensitive -- if you type 
commands or directory names in the wrong case, you'll get an error message. 
     If you're used to working on a Mac, you'll have to remember that Unix 
stores files in "directories" rather than "folders."  Unix directories are 
organized like branches on a tree. At the bottom is the "root" directory, 
with sub-directories branching off that (and sub-directories in turn can 
have sub-directories). The Mac equivalent of a Unix sub-directory is a 
folder within another folder. 

cat           Equivalent to the MS-DOS "type" command.  To pause a file 
              every screen, type

                        cat file |more

              where "file" is the name of the file you want to see.  
              Hitting control-C will stop the display.  Alternately,
              you could type

                        more file

              to achieve the same result. You can also use cat for 
              writing or uploading text files to your name or home 
              directory (similar to the MS-DOS "copy con" command).  If 
              you type

                        cat>test

              you start a file called "test."  You can either write 
              something simple (no editing once you've finished a line and
              you have to hit return at the end of each line) or upload
              something into that file using your communications software's
              ASCII protocol).  To close the file, hit control-D.

cd            The "change directory" command.  To change from your present 
              directory to another, type

                        cd directory

              and hit enter. Unlike MS-DOS, which uses a \ to denote sub-
              directories (for example: \stuff\text), Unix uses a / (for 
              example: /stuff/text).  So to change from your present 
              directory to the stuff/text sub-directory,  you would type 

                        cd stuff/text

              and then hit enter. As in MS-DOS, you do not need the first 
              backslash if the subdirectory comes off the directory you're 
              already in.  To move back up a directory tree, you would type

                        cd ..

              followed by enter. Note the space between the cd and the two 
              periods -- this is where MS-DOS users will really go nuts.

cp            Copies a file. The syntax is

                        cp file1 file2

              which would copy file1 to file2 (or overwrite file2 with 
              file1).

ls            This command, when followed by enter, tells you what's in the 
              directory, similar to the DOS dir command, except in 
              alphabetical order.

                        ls | more 

              will stop the listing every 24 lines -- handy if there are a 
              lot of things in the directory. The basic ls command does not 
              list "hidden" files, such as the .login file that controls 
              how your system interacts with Unix. To see these files, type 

                        ls -a      or    ls -a | more

              ls -l will tell you the size of each file in bytes and tell 
              you when each was created or modified. 

mv            Similar to the MS-DOS rename command.

                        mv file1 file2

              will rename file1 as file2, The command can 
              also be used to move files between directories.

                        mv file1 News

              would move file1 to your News directory.

rm            Deletes a file.  Type

                        rm filename

              and hit enter (but beware: when you hit enter, it's gone for
              good).

     WILDCARDS:  When searching for, copying or deleting files, you can 
use "wildcards" if you are not sure of the file's exact name. 

              ls man*


would find the following files:

              manual, manual.txt, man-o-man.

Use a question mark when you're sure about all but one or two characters.  
For example, 

              ls man?

would find a file called mane, but not one called manual.


2.7  WHEN THINGS GO WRONG                  


     * You send a message but get back an ominous looking message from 
MAILER-DAEMON containing up to several dozen lines of computerese 
followed by your message.  
     Somewhere in those lines you can often find a clue to what went 
wrong.  You might have made a mistake in spelling the e-mail address.  
The site to which you're sending mail might have been down for 
maintenance or a problem. You may have used the wrong "translation" for 
mail to a non-Internet network. 
     * You call up your host system's text editor to write a message or 
reply to one and can't seem to get out.  
     If it's emacs, try control-X, control-C (in other words, hit your 
control key and your X key at the same time, followed by control and C).  
If worse comes to worse, you can hang up. 
     * In elm, you accidentally hit the D key for a message you want to 
save.  
     Type the number of the message, hit enter and then U, which will 
"un-delete" the message.  This works only before you exit Elm; once you 
quit, the message is gone. 
     * You try to upload an ASCII message you've written on your own
computer into a message you're preparing in Elm or Pine and you get a
lot of left brackets, capital Ms, Ks and Ls and some funny-looking
characters.  
     Believe it or not, your message will actually wind up looking fine; 
all that garbage is temporary and reflects the problems some Unix text 
processors have with ASCII uploads.  But it will take much longer for 
your upload to finish.  One way to deal with this is to call up the 
simple mail program, which will not produce any weird characters when you 
upload a text file into a message.  Another way (which is better if your 
prepared message is a response to somebody's mail), is to create a text 
file on your host system with cat, for example, 

          cat>file

and then upload your text into that.  Then, in elm or pine, you can 
insert the message with a simple command (control-R in pine, for 
example); only this time you won't see all that extraneous stuff. 
     *  You haven't cleared out your Elm mailbox in awhile, and you 
accidentally hit "y" when you meant to hit "n" (or vice-versa) when 
exiting and now all your messages have disappeared.  Look in your News 
directory (at the command line, type: cd News) for a file called 
recieved.  Those are all your messages.  Unfortunately, there's no way to 
get them back into your Elm mailbox -- you'll have to download the file 
or read it online.






Chapter 3: USENET I




3.1  THE GLOBAL WATERING HOLE


     Imagine a conversation carried out over a period of hours and days, 
as if people were leaving messages and responses on a bulletin board.  Or 
imagine the electronic equivalent of a radio talk show where everybody 
can put their two cents in and no one is ever on hold. 
     Unlike e-mail, which is usually "one-to-one,"  Usenet is "many-to-
many." Usenet is the international meeting place, where people gather to 
meet their friends, discuss the day's events, keep up with computer 
trends or talk about whatever's on their mind.  Jumping into a Usenet 
discussion can be a liberating experience.  Nobody knows what you look or 
sound like, how old you are, what your background is.  You're judged 
solely on your words, your ability to make a point. 
     To many people, Usenet IS the Net. In fact, it is often confused 
with Internet.  But it is a totally separate system. All Internet sites 
CAN carry Usenet, but so do many non-Internet sites, from sophisticated 
Unix machines to old XT clones and Apple IIs. 
     Technically, Usenet messages are shipped around the world, from 
host system to host system, using one of several specific Net 
protocols.  Your host system stores all of its Usenet messages in one 
place, which everybody with an account on the system can access. That 
way, no matter how many people actually read a given message, each 
host system has to store only one copy of it. Many host systems "talk" 
with several others regularly in case one or another of their links goes 
down for some reason.  When two host systems connect, they basically 
compare notes on which Usenet messages they already have.  Any that one 
is missing the other then transmits, and vice-versa.  Because they are 
computers, they don't mind running through thousands, even millions, of 
these comparisons every day. 
     Yes, millions.  For Usenet is huge.  Every day, Usenet users 
pump upwards of 40 million characters a day into the system -- roughly 
the equivalent of volumes A-G of the Encyclopedia Britannica. Obviously, 
nobody could possibly keep up with this immense flow of messages.  Let's 
look at how to find conferences and discussions of interest to you. 
     The basic building block of Usenet is the newsgroup, which is a 
collection of messages with a related theme (on other networks, these 
would be called conferences, forums, bboards or special-interest 
groups).  There are now more than 5,000 of these newsgroups, in several 
diferent languages, covering everything from art to zoology, from 
science fiction to South Africa.
     Some public-access systems, typically the ones that work through 
menus, try to make it easier by dividing Usenet into several broad 
categories.  Choose one of those and you're given a list of newsgroups in 
that category.  Then select the newsgroup you're interested in and start 
reading. 
     Other systems let you compile your own "reading list" so that you 
only see messages in conferences you want.  In both cases, conferences 
are arranged in a particular hierarchy devised in the early 1980s.  
Newsgroup names start with one of a series of broad topic names.  For 
example, newsgroups beginning with "comp." are about particular computer-
related topics.  These broad topics are followed by a series of more 
focused topics (so that "comp.unix" groups are limited to discussion 
about Unix).  The main hierarchies are: 

             bionet          Research biology
             bit.listserv    Conferences originating as Bitnet mailing lists
             biz             Business
             comp            Computers and related subjects
             misc            Discussions that don't fit anywhere else
             news            News about Usenet itself
             rec             Hobbies, games and recreation
             sci             Science other than research biology
             soc             "Social" groups, often ethnically related
             talk            Politics and related topics
             alt             Controversial or unusual topics; not
                             carried by all sites

     In addition, many host systems carry newsgroups for a particular 
city, state or region.  For example, ne.housing is a newsgroup where 
New Englanders look for apartments.  A growing number also carry K12 
newsgroups, which are aimed at elementary and secondary teachers and 
students.  And a number of sites carry clari newsgroups, which is 
actually a commercial service consisting of wire-service stories and 
a unique online computer news service (more on this in chapter 10). 


3.2 NAVIGATING USENET WITH nn


     How do you dive right in?  As mentioned, on some systems, it's all 
done through menus -- you just keep choosing from a list of choices until 
you get to the newsgroup you want and then hit the "read" command.  On 
Unix systems, however, you will have to use a "newsreader" program.  Two 
of the more common ones are known as rn (for "read news") and nn (for "no 
news" -- because it's supposed to be simpler to use). 
     For beginners, nn may be the better choice because it works with
menus -- you get a list of articles in a given newsgroup and then you 
choose which ones you want to see.  To try it out, connect to your host 
system and, at the command line, type 

               nn news.announce.newusers

and hit enter.  After a few seconds, you should see something like 
this:

Newsgroup: news.announce.newusers                     Articles: 22 of 22/1 NEW 

a Gene Spafford   776  Answers to Frequently Asked Questions                   
b Gene Spafford   362  A Primer on How to Work With the Usenet Community       
c Gene Spafford   387  Emily Postnews Answers Your Questions on Netiquette     
d Gene Spafford   101  Hints on writing style for Usenet                       
e Gene Spafford    74  Introduction to news.announce                           
f Gene Spafford   367  USENET Software: History and Sources                    
g Gene Spafford   353  What is Usenet?                                         
h taylor          241  A Guide to Social Newsgroups and Mailing Lists          
i Gene Spafford   585  Alternative Newsgroup Hierarchies, Part I               
j Gene Spafford   455  >Alternative Newsgroup Hierarchies, Part II             
k David C Lawrenc 151  How to Create a New Newsgroup                           
l Gene Spafford   106  How to Get Information about Networks                   
m Gene Spafford   888  List of Active Newsgroups                               
n Gene Spafford   504  List of Moderators                                      
o Gene Spafford  1051  Publicly Accessible Mailing Lists, Part I               
p Gene Spafford  1123  Publicly Accessible Mailing Lists, Part II              
q Gene Spafford  1193  >Publicly Accessible Mailing Lists, Part III            
r Jonathan Kamens 644  How to become a USENET site                             
s Jonathan Kamen 1344  List of Periodic Informational Postings, Part I         

-- 15:52 -- SELECT -- help:? -----Top 85%-----                                 
Explanatory postings for new users. (Moderated)                                

     Obviously, this is a good newsgroup to begin your exploration of 
Usenet!  Here's what all this means:  The first letter on each line is 
the letter you type to read that particular "article" (it makes sense 
that a "newsgroup" would have "articles").  Next comes the name of the 
person who wrote that article, followed by its length, in lines, and 
what the article is about. At the bottom, you see the local time at your 
access site, what you're doing right now (i.e., SELECTing articles), 
which key to hit for some help (the ? key) and how many of the articles 
in the newsgroup you can see on this screen. The "(moderated)" means the 
newsgroup has a "moderator" who is the only one who can directly post 
messages to it.  This is generally limited to groups such as this, which 
contain articles of basic information, or for digests, which are 
basically online magazines (more on them in a bit). 
      Say you're particularly interested in what "Emily Postnews" has to 
say about proper etiquette on Usenet. Hit your c key (lower case!), and 
the line will light up.  If you want to read something else, hit the key 
that corresponds to it.  And if you want to see what's on the next page 
of articles, hit return or your space bar.
     But you're impatient to get going, and you want to read that 
article now.  The command for that in nn is a capital Z.  Hit it and 
you'll see something like this:


Gene Spafford: Emily Postnews Answers Your Questions on NetiquetteSep 92 04:17 
Original-author: brad@looking.on.ca (Brad Templeton)                           
Archive-name: emily-postnews/part1                                             
Last-change: 30 Nov 91 by brad@looking.on.ca (Brad Templeton)                  


**NOTE: this is intended to be satirical.  If you do not recognize             
  it as such, consult a doctor or professional comedian.  The                  
  recommendations in this article should recognized for what                   
  they are -- admonitions about what NOT to do.                                


                        "Dear Emily Postnews"                                  

        Emily Postnews, foremost authority on proper net behaviour,            
        gives her advice on how to act on the net.                             

============================================================================   

Dear Miss Postnews: How long should my signature be? -- verbose@noisy          

A: Dear Verbose: Please try and make your signature as long as you             
-- 09:57 --.announce.newusers-- LAST --help:?--Top 4%--                        

     The first few lines are the message's header, similar to the header 
you get in e-mail messages.  Then comes the beginning of the message.  
The last line tells you the time again, the newsgroup name (or part of 
it, anyway), the position in your message stack that this message 
occupies, how to get help, and how much of the message is on screen.  If 
you want to keep reading this message, just hit your space bar (not your 
enter key!) for the next screen and so on until done. When done, you'll 
be returned to the newsgroup menu.  For now hit Q (upper case this time), 
which quits you out of nn and returns you to your host system's command 
line. 
     To get a look at another interesting newsgroup, type

                nn comp.risks

and hit enter.  This newsgroup is another moderated group, this time a 
digest of all the funny and frightening ways computers and the people 
who run and use them can go wrong.  Again, you read articles by 
selecting their letters.  If you're in the middle of an article and 
decide you want to go onto the next one, hit your n key.
     Now it's time to look for some newsgroups that might be of 
particular interest to you.  Unix host systems that have nn use a program 
called nngrep (ever get the feeling Unix was not entirely written in 
English?) that lets you scan newsgroups.  Exit nn and at your host 
system's command line, type 

                nngrep word

where word is the subject you're interested in.  If you use a Macintosh 
computer, you might try

                nngrep mac

     You'll get something that looks like this:

               alt.music.machines.of.loving.grace
               alt.religion.emacs
               comp.binaries.mac
               comp.emacs
               comp.lang.forth.mac
               comp.os.mach
               comp.sources.mac
               comp.sys.mac.announce
               comp.sys.mac.apps
               comp.sys.mac.comm
               comp.sys.mac.databases
               comp.sys.mac.digest
               comp.sys.mac.games
               comp.sys.mac.hardware
               comp.sys.mac.hypercard
               comp.sys.mac.misc
               comp.sys.mac.programmer
               comp.sys.mac.system
               comp.sys.mac.wanted
               gnu.emacs.announce
               gnu.emacs.bug
               gnu.emacs.gnews
               gnu.emacs.gnus
               gnu.emacs.help
               gnu.emacs.lisp.manual
               gnu.emacs.sources
               gnu.emacs.vm.bug
               gnu.emacs.vm.info
               gnu.emacs.vms

     Note that some of these obviously have something to do with 
Macintoshes while some obviously do not; nngrep is not a perfect system.  
If you want to get a list of ALL the newsgroups available on your host 
system, type 

                nngrep -a |more

or
                nngrep -a |pg

and hit enter (which one to use depends on the Unix used on your host 
system; if one doesn't do anything, try the other). You don't 
absolutely need the |more or |pg, but if you don't include it, the list 
will keep scrolling, rather than pausing every 24 lines.  If you are in 
nn, hitting a capital Y will bring up a similar list. 
     Typing "nn newsgroup" for every newsgroup can get awfully tiring 
after awhile.  When you use nn, your host system looks in a file called 
.newsrc.  This is basically a list of every newsgroup on the host system 
along with notations on which groups and articles you have read (all 
maintained by the computer).  You can also use this file to create a 
"reading list" that brings up each newsgroup to which you want to 
"subscribe."  To try it out, type 

                nn

without any newsgroup name, and hit enter.  
     Unfortunately, you will start out with a .newsrc file that has you 
"subscribed" to every single newsgroup on your host system!  To delete 
a newsgroup from your reading list, type a capital U while its menu is 
on the screen.  The computer will ask you if you're sure you want to 
"unsubscribe."  If you then hit a Y, you'll be unsubscribed and put in 
the next group. 
     With many host systems carrying thousands of newsgroups, this will 
take you forever.  
     Fortunately, there are a couple of easier ways to do this.  Both 
involve calling up your .newsrc file in a word or text processor.  In a 
.newsrc file, each newsgroup takes up one line, consisting of the 
group's name, an exclamation point or a colon and a range of numbers.  
Newsgroups with a colon are ones to which you are subscribed; those 
followed by an exclamation point are "un-subscribed."  To start with a 
clean slate, then, you have to change all those colons to exclamation 
points. 
     If you know how to use emacs or vi, call up the .newsrc file (you 
might want to make a copy of .newsrc first, just in case), and use the 
search-and-replace function to make the change.
    If you're not comfortable with these text processor, you can 
download the .newsrc file, make the changes on your own computer and 
then upload the revised file.  Before you download the file, however, 
you should do a couple of things.  One is to type

                cp .newsrc temprc

and hit enter.  You will actually download this temprc file (note the 
name does not start with a period -- some computers, such as those using 
MS-DOS, do not allow file names starting with periods).  After you 
download the file, open it in your favorite word processor and use its 
search-and-replace function to change the exclamation points to colons. 
Be careful not to change anything else!  Save the document in ASCII or 
text format.  Dial back into your host system.  At the command line, 
type

                cp temprc temprc1

and hit enter.  This new file will serve as your backup .newsrc file 
just in case something goes wrong. Upload the temprc file from your 
computer.  This will overwrite the Unix system's old temprc file.  Now 
type 

                cp temprc .newsrc

and hit enter.  You now have a clean slate to start creating a reading 
list.


3.3  nn COMMANDS


To mark a specific article for reading, type the letter next to it (in lower 
case).  To mark a specific article and all of its responses, type the letter 
and an asterisk, for example: 

          a* 

To un-select an article, type the letter next to it (again, in lower case). 

C               Cancels an article (around the world) that you wrote.  
                Every article posted on Usenet has a unique ID number.  
                Hitting a capital C sends out a new message that tells host 
                systems that receive it to find earlier message and delete 
                it. 

F               To post a public response, or follow-up. If selected while 
                still on a newsgroup "page", asks you which article to 
                follow up.  If selected while in a specific article, will 
                follow up that article. In either case, you'll be asked if 
                you want to include the original article in yours. Caution:
                puts you in whatever text editor is your default.

N               Goes to the next subscribed newsgroup with unread articles. 

P               Goes to the previous subscribed newsgroup with unread 
                articles. 

G news.group    Goes to a specific newsgroup. Can be used to subscribe to 
                new newsgroups.  Hitting G brings up a sub-menu: 

                          u     Goes to the group and shows only un-read 
                                articles. 

                          a     Goes to the group and shows all articles, 
                                even ones you've already read. 

                          s     Will show you only articles with a specific 
                                subject. 

                          n     Will show you only articles from a specific 
                                person. 

M               Mails a copy of the current article to somebody.  You'll be 
                asked for the recipient's e-mail address and whether you 
                want to add any comments to the article before sending it 
                off.  As with F, puts you in the default editor.

:post           Post an article. You'll be asked for the name of the group. 

Q               Quit, or exit, nn. 

U               Un-subscribe from the current newsgroup. 

R               Responds to an article via e-mail. 

space           Hitting the space bar brings up the next page of articles. 

X               If you have selected articles, this will show them to you 
                and then take you to the next subscribed newsgroup with 
                unread articles. If you don't have any selected articles, 
                it marks all articles as read and takes you to the next 
                unread subscribed newsgroup. 

=word           Finds and marks all articles in the newsgroup with a 
                specific word in the "subject:" line, for example: 

                          =modem 

Z               Shows you selected articles immediately and then returns 
                you to the current newsgroup. 

?               Brings up a help screen. 

<               Goes to the previous page in the newsgroup. 

>               Goes to the next page in the newsgroup. 

$               Goes to the last page in an article.

^               Goes to the first page in an article.


3.4  USING rn


     Some folks prefer this older newsreader.   
     If you type 

                rn news.announce.newusers

at your host system's command line, you'll see something like this:

    ********  21 unread articles in news.announce.newusers--read now? [ynq]

If you hit your Y key, the first article will appear on your screen.  If 
you want to see what articles are available first, though, hit your 
computer's = key and you'll get something like this:

     152 Introduction to news.announce    
     153 A Primer on How to Work With the Usenet Community   
     154 What is Usenet?
     155 Answers to Frequently Asked Questions               
     156 Hints on writing style for Usenet                   
     158 Alternative Newsgroup Hierarchies, Part I           
     159 Alternative Newsgroup Hierarchies, Part II               
     160 Emily Postnews Answers Your Questions on Netiquette      
     161 USENET Software: History and Sources                
     162 A Guide to Social Newsgroups and Mailing Lists           
     163 How to Get Information about Networks                    
     164 How to Create a New Newsgroup                       
     169 List of Active Newsgroups                           
     170 List of Moderators                                       
     171 Publicly Accessible Mailing Lists, Part I                
     172 Publicly Accessible Mailing Lists, Part II               
     173 Publicly Accessible Mailing Lists, Part III              
     174 How to become a USENET site      
     175 List of Periodic Informational Postings, Part I     
     176 List of Periodic Informational Postings, Part II         
     177 List of Periodic Informational Postings, Part III
    End of article 158 (of 178)--what next? [npq]        

     Notice how the messages are in numerical order this time, and don't 
tell you who sent them.  Article 154 looks interesting.  To read it, 
type in 154 and hit enter.  You'll see something like this:

   Article 154 (20 more) in news.announce.newusers (moderated):
   From: spaf@cs.purdue.EDU (Gene Spafford)
   Newsgroups: news.announce.newusers,news.admin,news.answers
   Subject: What is Use